Printer and print quality troubleshooting

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By the end you’ll be able to

Diagnose printer operational issues such as paper jams, not feeding, multiple-page feed, no connectivity, wrong port, print queue problems, slow printing and printer not found.
Troubleshoot laser print-quality problems including faded print, ghosting, toner not fusing, vertical streaks, lines down the page, repeating defects, paper not feeding and wrinkled media.

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Troubleshoot inkjet print-quality problems including streaking, missing colours, smudging, blocked print head, low ink symptoms, carriage issues and incorrect media settings.

Diagnose thermal and impact printer issues such as faint output, blank output, ribbon problems, thermal paper issues, print head concerns and alignment problems.

Apply common corrective actions including clearing jams, checking trays and rollers, replacing toner or ink, running cleaning or calibration routines, checking maintenance kits, verifying drivers and restarting the print spooler.

Differentiate printer hardware faults from workstation, driver, network or queue-related causes when selecting the best next step.

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