Wireless network and SOHO troubleshooting

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Diagnose wireless client issues such as no connectivity, intermittent connectivity, weak signal, slow throughput, authentication failure, incorrect SSID, wrong security settings and captive portal confusion.
Troubleshoot RF and environmental causes including interference, channel overlap, excessive distance, obstacles, attenuation, antenna problems and poor access point placement.

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Troubleshoot SOHO router problems including incorrect WAN settings, DHCP misconfiguration, DNS forwarding issues, double NAT symptoms, firmware issues and failure after power events.

Apply corrective actions such as rebooting devices, relocating access points, changing channels or bands, updating firmware, verifying ISP handoff and reconnecting or reconfiguring clients.

Differentiate wireless access issues from internet service issues by testing local WLAN access, router management reachability and external connectivity separately.

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