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Problem-solving tools and effective meetings

Domain 1: project management fundamentals and core concepts (36%) · Lesson 11 of 11

Lesson 11 of 11

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Lesson 11 of 11 · Domain 1: project management fundamentals and core concepts (36%)

Problem-solving tools and effective meetings

3 quick checks≈3% of the testFoundational

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By the end you’ll be able to

Evaluate the effectiveness of a meeting (clear purpose and agenda, right attendees, timebox, decisions, minutes and action items)
Explain the purpose of focus groups, stand-up meetings, brainstorming, workshops, retrospectives and interviews
Apply problem-solving and decision tools: root cause analysis, five whys, cause-and-effect (fishbone) diagrams, Pareto charts, multicriteria decision analysis and voting

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