Develop a common vision55 min of study
Manage conflicts1 h 10 min of study
Lead the project team: leadership style, empowerment and roles1 h 15 min of study
Build and sustain a high-performing team1 h 5 min of study
Engage stakeholdersReading · 0%
Align stakeholder expectations55 min of study
Manage internal and external customer expectations50 min of study
Help ensure knowledge transfer45 min of study
Plan and manage communication1 h 5 min of study

This unit is ≈31% of the PMP, across 9 lessons. Full syllabus

Lesson 5 of 9 · Domain I: people (33%)

Engage stakeholders

3 quick checks≈4% of the testCore: Core: tested on most papers

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By the end you’ll be able to

Identify stakeholders continuously from initiation to closure and record them in a stakeholder register
Analyse stakeholders with power/interest and influence/impact grids, the salience model and the engagement assessment matrix (unaware, resistant, neutral, supportive, leading)
Analyse and tailor communication to stakeholder needs, and execute the stakeholder engagement plan

Practice this skill

Adaptive questions on engage stakeholders.

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Build trust and influence stakeholders (active listening, negotiation, persuasion, early involvement) to align needs, expectations and project objectives

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