Develop a common vision55 min of study
Manage conflicts1 h 10 min of study
Lead the project team: leadership style, empowerment and roles1 h 15 min of study
Build and sustain a high-performing team1 h 5 min of study
Engage stakeholders1 h 10 min of study
Align stakeholder expectations55 min of study
Manage internal and external customer expectations50 min of study
Help ensure knowledge transfer45 min of study
Plan and manage communicationReading · 0%

This unit is ≈31% of the PMP, across 9 lessons. Full syllabus

Lesson 9 of 9 · Domain I: people (33%)

Plan and manage communication

3 quick checks≈4% of the testCore: Core: tested on most papers

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By the end you’ll be able to

Define a communication strategy and plan (audience, content, frequency, method; push, pull and interactive communication; sender–receiver model and noise)
Calculate communication channels as n(n − 1)/2 and select methods and technologies for colocated, distributed and hybrid teams
Promote transparency and collaboration with information radiators, and establish feedback loops

Practice this skill

Adaptive questions on plan and manage communication.

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Understand reporting requirements and create reports aligned with sponsor and stakeholder expectations

Support reporting and governance processes (status reports, steering committee packs, dashboards)

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