Develop a common vision55 min of study
Manage conflicts1 h 10 min of study
Lead the project team: leadership style, empowerment and roles1 h 15 min of study
Build and sustain a high-performing team1 h 5 min of study
Engage stakeholders1 h 10 min of study
Align stakeholder expectations55 min of study
Manage internal and external customer expectations50 min of study
Help ensure knowledge transferReading · 0%
Plan and manage communication1 h 5 min of study

This unit is ≈31% of the PMP, across 9 lessons. Full syllabus

Lesson 8 of 9 · Domain I: people (33%)

Help ensure knowledge transfer

3 quick checks≈3% of the testFoundational: Foundational: the groundwork the rest of the unit builds on

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By the end you’ll be able to

Identify knowledge critical to the project and distinguish explicit knowledge from tacit knowledge
Gather knowledge throughout the project (lessons learned register, retrospectives, knowledge repositories), not only at closure
Foster an environment for knowledge transfer (communities of practice, pairing, job shadowing, storytelling, workshops)

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Adaptive questions on help ensure knowledge transfer.

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Plan knowledge handover to operations, support teams and future projects

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